Privacy Policy & Terms & Conditions

Privacy Policy

At Load Expert Dispatch (“Company,” “we,” “our,” or “us”), we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and SMS communications.

Information We Collect

We may collect the following types of personal information when you use our services or sign up for SMS notifications:

  • Name, company name, and contact details (phone number, email address).
  • Business-related information necessary to provide our dispatch and compliance services.
  • SMS communication preferences.

How We Use Your Information

We use the personal information we collect to:

  • Provide and manage our dispatch and compliance services.
  • Send important service updates, notifications, and SMS alerts related to your account.
  • Improve our services and customer experience.
  • Communicate with you regarding billing, support, or account management.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may only be shared in the following cases:

  • With trusted service providers who help us deliver our services (such as SMS or hosting providers).
  • When required by law, regulation, or legal request.

SMS Consent

When you provide your phone number and opt in to receive SMS messages from Load Expert Dispatch:

  • You consent to receive SMS communications regarding your account, compliance updates, and service notifications.
  • SMS consent is not shared with third parties.
  • Message and data rates may apply, and frequency of messages may vary.
  • You can opt out at any time by replying “STOP” to any SMS message.

Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access, updates, or deletion of your personal information by contacting us at:

Email: Loadexpertdispatch@gmail.com
Phone: 469-587-7989

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Terms & Conditions

By using the Load Expert Dispatch website (www.loadexpertdispatch.com) and our services, you agree to the following terms and conditions:

  1. Use of Services
    • Our dispatch and compliance services are provided for business use only.
    • You agree to use our website and services in compliance with all applicable laws and regulations.
  2. User Responsibilities
    • You are responsible for providing accurate information required to deliver our services.
    • You must keep account credentials and company information secure and up to date.
  3. Service Limitations
    • Load Expert Dispatch is not responsible for delays or issues caused by inaccurate information provided by clients or by third-party systems beyond our control.
  4. Intellectual Property
    • All content, branding, and materials on our website are the property of Load Expert Dispatch and may not be copied, distributed, or used without written permission.
  5. Limitation of Liability
    • Load Expert Dispatch is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
  6. Modifications
    • We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services after updates constitutes acceptance of the revised terms.
  7. Governing Law
    • These Terms & Conditions are governed by the laws of the State of Florida, USA.